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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barb Kinney

May 11, 2026

5  out of  5
rating by Barb Kinney
"I've had auto insurance with Ben Carr for that last ten years and home owner's insurance since purchasing a condo two years ago. Very personal service, Philip is always nice to reach out by phone when there are changes or updates to my policies - very responsive and helpful!"
We responded:
"Hi Barb, Thank you so much for your kind words and your continued trust over the past decade! It means a lot to me and the team to know that our personal service and responsiveness have made a positive difference for you. Philip and I are both committed to making sure your insurance needs are met with care and attention. Please don’t hesitate to reach out anytime you have questions or need assistance. We truly appreciate having you as a valued client! Best regards, Ben Carr Agent & Owner"
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Allen O. Austin

May 11, 2026

5  out of  5
rating by Allen O. Austin
"Very accommodating customer service."
We responded:
"We are grateful for your 5-star review, Allen! Thanks for taking a moment to share your positive rating of State Farm Agent Ben Carr’s Team here in San Francisco . "
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Lizbeth Garcia

May 9, 2026

5  out of  5
rating by Lizbeth Garcia
"Philip was very helpful and informative! Great customer service"
We responded:
"Lizbeth, thank you for your wonderful review of State Farm Agent Ben Carr’s Team!"
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David Isquick

May 9, 2026

5  out of  5
rating by David Isquick
"Worked with Ben Carr and team for a while. Through claims and also just adding additional coverage. The team is really responsive and also proactive."
We responded:
"Thanks so much for the fantastic rating, David! We are so glad you had a positive experience with us here on State Farm Agent Ben Carr’s Team. If there is anything we can do for you in the future, just give us a shout! "
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ALYSSA CAVALLI

May 8, 2026

5  out of  5
rating by ALYSSA CAVALLI
"Top notch customer service always! I needed a change in address on my registration when I moved and the team got back to me within a few hours. When my rate was lowered they called to inform me right away. Only good things to share!!"
We responded:
"Thank you for the amazing review, ALYSSA! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Fatima Cartagena

May 7, 2026

5  out of  5
rating by Fatima Cartagena
"Andrés provided great service and was very kind throughout the whole process. He explained everything clearly, was professional, and answered my questions quickly. Highly recommended."
We responded:
"We appreciate your review, Fatima. We are so happy that you had such a wonderful experience with State Farm Agent Ben Carr’s Team here in San Francisco ! "
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Nelson Caceres

May 7, 2026

5  out of  5
rating by Nelson Caceres
"Excelente atención y los precios son muy buenos y lo mejor que lo atienden en español. Lo recomiendo."
We responded:
"We are grateful for your 5-star review, Nelson! Thanks for taking a moment to share your positive rating of State Farm Agent Ben Carr’s Team here in San Francisco . "
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Michael D Clark

May 4, 2026

5  out of  5
rating by Michael D Clark
"Oscar, was great. Kindness toward giving, me a chance to look over & think. about joining state Farm Ins. Auto. Thanks"
We responded:
"We appreciate your review, Michael. We are so happy that you had such a wonderful experience with State Farm Agent Ben Carr’s Team here in San Francisco ! "
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Yaoska Chávez

April 29, 2026

5  out of  5
rating by Yaoska Chávez
"Good service 🫶"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ben Carr’s Team! We deeply appreciate your kind words here in San Francisco . "
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Flor Beltran

April 28, 2026

5  out of  5
rating by Flor Beltran
"Oscar is always answering all my questions and concerns I am very happy about his job quality thanks Oscar"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in San Francisco to know that you had such a wonderful experience with us here on State Farm Agent Ben Carr’s Team."
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Joe Ujcic

April 27, 2026

5  out of  5
rating by Joe Ujcic
"Handled my auto insurance claim expeditiously and professionally."
We responded:
"Joe, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ben Carr’s Team here in our San Francisco office. "
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Jeff & Carmen Quan

April 23, 2026

5  out of  5
rating by Jeff & Carmen Quan
"Ben Carr and his team always provide good customer service. They make time to answer my questions while also giving me flexibility on the level of support that I need."
We responded:
"Jeff, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ben Carr’s Team here in our San Francisco office. "
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Atletico Nacional

April 23, 2026

5  out of  5
rating by Atletico Nacional
"Muy buen servicio agradezco por su ayuda y buen trabajo lo recomiendo"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Thu Van Dao

April 23, 2026

5  out of  5
rating by Thu Van Dao
"Dear Andres, i want to commend you with a 10-star rating for the excellent quotes and a 1000-star rating for your pleasant professionalism and caring heart 🙏♥️💕"
We responded:
"Thu, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ben Carr’s Team—we are always here to help!"
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Merm Buttons

April 22, 2026

5  out of  5
rating by Merm Buttons
"Andres made getting auto insurance unbelievably easy. He was super communicative throughout the process and was able to give me a quote right on the phone—way faster than every other insurance carrier I tried (which, to me, is indicative of how easy it will be to handle claims/issues). He also got me a great rate by leveraging every discount available, and he was incredibly knowledgeable when I asked some more complicated questions. On top of all that, he was genuinely pleasant to work with. Highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ben Carr’s Team here in San Francisco . "
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Yann Kerhervé

April 10, 2026

5  out of  5
rating by Yann Kerhervé
"I've been a client for 20 years (with Linda Williams for the first years) and experienced friendly and knowledgeable help all along. I've navigated life events, claims, changing environment and the staff as always been responsive and helpful in setting up a good number of different types of policies"
We responded:
"Yann, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Lee Clark

April 3, 2026

5  out of  5
rating by Lee Clark
"Phillip continues to provide excellent customer service. He has always handled my inquiries regarding claims, price increases, coverage, etc., promptly and professionally..... along with a personal touch."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ben Carr’s Team! We deeply appreciate your kind words here in San Francisco . "
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Seamus Li

April 2, 2026

5  out of  5
rating by Seamus Li
"Very friendly and attentive staff"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jarrod Ryan

March 23, 2026

5  out of  5
rating by Jarrod Ryan
"I’ve had an excellent experience working with Ben Carr’s State Farm office. From the very beginning, the team has been incredibly professional, responsive, and genuinely focused on helping me find the right coverage for my needs. What really stands out is their level of care and attention to detail. They take the time to explain everything clearly, making what can often feel like a complicated process simple and approachable. I never feel rushed, and I always feel confident that I’m making informed decisions. Their customer service is consistent, thoughtful, and reliable — whether it’s answering questions, updating policies, or providing guidance. It’s clear they take pride in building long-term relationships, not just transactions. If you’re looking for an insurance office that is knowledgeable, trustworthy, and truly invested in their clients, I highly recommend Ben Carr’s team."
We responded:
"Jarrod, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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SFShoim

March 18, 2026

5  out of  5
rating by SFShoim
"We've been very happy with the customer service we have received from the friendly & efficient staff at this office...both homeowner & automobile insurance. Phillip been extremely helpful for me. Highly recommended!!"
We responded:
"Thank you for the review. I am glad you are satisfied with the service received from the team and that they have been friendly and efficient in handling your needs for both homeowners and automobile insurance. Thank you for your recommendation "
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Roger L

March 14, 2026

5  out of  5
rating by Roger L
"Luis is awesome. No issues. Responsive and thorough. 10/10."
We responded:
"We appreciate your review, Roger. We are so happy that you had such a wonderful experience with State Farm Agent Ben Carr’s Team here in San Francisco ! "
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Martin Gutiérrez

March 13, 2026

5  out of  5
rating by Martin Gutiérrez
"The best. They give us a really good quote for both of our cars. They respond in a day. Highly recommend"
We responded:
"Thank you for taking the time to leave such a great review, Martin. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Linda Horning

March 12, 2026

5  out of  5
rating by Linda Horning
"Ben Carr has been my agent for homeowners and auto insurance. He helped navigate a TIC policy on the property which not all agents or companies are able to do. He's thoughtful, responsive, and always helpful. I feel lucky to have him as my agent. I recommend him and the members of his team, Philip and Eduardo, without reservation."
We responded:
"Thank you Linda for the review, the Tenacy In Common (TIC) sometimes poses additional questions and review but my team and I have gotten use to this form of insurance and have been able to handle them more swiftly. I am also glad we were able to help you bundle your home with auto insurance so you have both in one place."
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JO

March 12, 2026

5  out of  5
rating by JO
"I've had nothing but EXCEPTIONAL SERVICE DELIVERED BY EXCEPTIONAL PEOPLE @ Ben Carr's State Farm Insurance firm in San Francisco. A special nod and thanks to Philip Pierce for being our insurance North Star."
We responded:
"JO, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kelsang Labsum

March 9, 2026

5  out of  5
rating by Kelsang Labsum
"I like to say thank you to Philipe for helping me with my insurance policy.He took his time and explained very kindly to me. Thanks so much - has been a pleasure doing business with your office."
We responded:
"Thank you for your kind review of State Farm Agent Ben Carr’s Team. We appreciate it!"